Refunds
We don't offer refunds for purchases, all sales are final.
Last updated: February 7th, 2025
At Outline7, we provide high-quality Ghost themes and customization services. Please read our refund policy carefully before purchasing.
Digital Product Refund Policy
Due to the nature of digital products, we do not offer refunds on any purchased Ghost themes. By completing a purchase, you acknowledge and agree that:
- Our themes are digital downloads, which cannot be returned.
- Once the theme has been downloaded, the purchase is final.
- You waive your right of withdrawal under EU law once the download starts, as per Directive 2011/83/EU.
Before purchasing, please review the product details carefully. If you have any questions, feel free to contact us before making a purchase.
Service Refund Policy
For custom Ghost development and theme customization services, refunds are generally not provided once work has commenced. However, if you are dissatisfied, please contact us to discuss possible solutions.
Exceptional Cases
We may consider refunds only in the following cases:
- If you were charged incorrectly due to a billing issue.
- If required by EU law under specific circumstances.
Contact Us
If you believe your case qualifies for a refund or have any questions about this policy, please contact us.